Frequently Asked Questions

Frequently Asked Questions
We are regularly being asked about all aspects of using a X-Ray security screening machine, from what it is used for to general safety advice. Here is a summary of some of the most common queries. Should you have any other questions not covered here, please do not hesitate to contact us.

General Information

We have developed a platform called the “Document Management Portal” where all these documents are stored. To get to the login page, you can follow the link located within the support menu at the top. However, access to this platform are restricted, and only registered clients which have been issued with an access code can log onto the platform.


There are two essential areas. The most important is operator familiarisation. We provide this at the time of installation. We train the operators on how to use the x-ray machine, which buttons perform which functions and all of the safety checks and basic technical training in the event that the machine ceases to function correctly. Secondly, is image Recognition. This is outsourced to specialist companies that we recommend to our customers.

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